Physical Goods
All physical goods are final sale. We do not accept returns or exchanges for ordering errors, incorrect size or color selections, or change of mind. Student and customers are responsible for checking their shipping address, size, color, and other order details before submitting an order. We can not cover costs caused by incorrect information. If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery with your order number and clear photos. Once reviewed and approved, we will determine whether a replacement or refund is the appropriate resolution. Do not return an item unless we provide those instructions directly to you. This policy does not limit any rights provided by applicable law.
Packages Marked as Delivered
Customers are responsible for providing a complete, accurate, and secure delivery location. If tracking shows that a package was delivered but it cannot be located, please contact us within 7 days. Customers may be asked to check with household members, neighbors, the delivery carrier, or property management and provide information needed for an investigation or claim.
Each report will be reviewed individually. A replacement or refund is not guaranteed and will be determined based on the carrier’s findings, available shipping protection, applicable sales-channel requirements, and applicable law.
Digital Products & Courses
Digital downloads, workbooks, and enrolled courses are non-refundable once access has been granted.
Custom & Pre-Order Items
Custom-made and pre-order flags are final sale and cannot be refunded once production begins.
Sponsorships
Sponsorship and scholarship contributions are non-refundable and are not tax-deductible charitable donations.
Contact
Email hisbanneroverme1st@gmail.com